There are times when the user does not log off My-School are out of their email and when they try and log back in again they get error messages such as:

 

If you receive an error such as this firstly:

  1. Close you browser window completely
  2. Open it up again and try to log back in again

If this does not work then you may have to clear the cache on your browser. To do this please see the following topic by clicking on the link below.

Clearing browser Cache - Chrome