There may be times when trying to log in to My-School returns errors and one way to help resolve this is to clear the browser cache. Below is how to do this on the Google chrome browser.

Firstly look at the top right-hand side of the browser window - you will see three little dots. Click on these and follow the link to Clear browsing data...

You will have the choice of how much data to delete - firstly try the last 24 Hours. Only check what type of data you wish to remove

Once you have done this close the browser and try logging on again. If you are using Microsoft Edge please use the link below to clear the cache

Clearing browser Cache - Edge